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Privacy

We collect the minimum information needed to answer questions, fulfil orders, provide support, and send consented Field Notes.

01

Forms

Contact details and messages are used only for the purpose shown on the form. Sensitive identity, banking and medical documents should never be submitted.

02

Orders

Contact, address, order, payment-status, shipment, support, and invoice information is processed to fulfil the contract, meet legal obligations, prevent abuse, and resolve customer issues. Payment credentials must remain with the approved payment provider and are not stored by Zaivik.

03

Newsletter

Consent is explicit. Every edition includes an unsubscribe route, and subscriber information is not sold.

The complete policy

What to expect, step by step.

01

Forms

Contact details and messages are used only for the purpose shown on the form. Sensitive identity, banking and medical documents should never be submitted.

02

Orders

Contact, address, order, payment-status, shipment, support, and invoice information is processed to fulfil the contract, meet legal obligations, prevent abuse, and resolve customer issues. Payment credentials must remain with the approved payment provider and are not stored by Zaivik.

03

Newsletter

Consent is explicit. Every edition includes an unsubscribe route, and subscriber information is not sold.

04

Measurement

Zaivik uses aggregate Google Analytics measurement and separate first-party operational funnel events to understand discovery and checkout performance. Email and mobile are never sent to Google Analytics or stored in behavioural event rows. When checkout details are submitted, Zaivik may internally associate them with the pseudonymous journey; authorised staff can view that association only through an access-controlled, audited ERP view.

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